The AllBright Townhouse
24-26 Maddox Street
London, W1S 1PP
020 3817 email@example.comFind out more
Support for Mayfair Club members
I can't log into the Mayfair Club App
Please make sure you are using the email address you used to complete your application form. If you are unsure of this email address, please contact firstname.lastname@example.org
I can't log into my AllBright Digital account
After signing up as a Mayfair Club member, you will still need to create an account for our Digital platform here
I want to freeze my membership
We offer a limited time that you can freeze your membership if you are traveling or on maternity/adoption leave. Please email: email@example.com
I want to cancel a ticket for an event and a refund
We only offer refunds to tickets purchased 24 hours prior to the event. Please email firstname.lastname@example.org
I am a Club Member, and I can't buy a ticket to an event
Please email email@example.com
I want to host an event with AllBright
Host an event form here
I want to refer a friend
Refer a friend form here
I want to make a reservation
Reservation form: here
I want to register a guest
Guest form: here
I want to make a complaint
Complaint form: here
I want to cancel my Club membership
Please use the form here
Support for AllBright Digital accounts
I can't log into my Digital account
If you are having issues logging in please contact us at firstname.lastname@example.org. Please make sure to do this from the email address currently linked to your account.
I want to change my email address on my Digital account
To update your email address contact us at email@example.com. Please make sure to do this from the email address currently linked to your account.
My iOS app looks different to the website
We are currently making great improvements to our Digital platform; for now please continue to use AllBright in your browser on desktop, tablet, or mobile while our native apps are updated in due course.
I am a Digital Member, and I can't buy a ticket to an event
Most of our events are available online, but some in-person events are only available to Mayfair Club members. Please check what type of event you are looking to attend.
I have a question about Mentor Matching
If you have any questions about our Mentor Matching feature please take a look at our Mentor Matching FAQs here.
I want to cancel my Digital Membership
You can cancel your membership through your profile here, after which you will retain your membership until the end of the current billing period.
We are here to help you